Can’t Quiesce or Update Replicas on NetApp StoreVault

November 7, 2008 by John Tran · Leave a Comment 

If you’re trying to quiesce or update replicas on your NetApp StoreVault and you’re receiving the error ‘Can’t connect to host error 10060′ after entering the destination password then do the following to resolve the issue.

Check DNS entries
Telnet to the source StoreVault and check the host table.
Do this by running the following command

rdfile command

If the destination StoreVault does not exist in the host table then add the entry by running the following command. Before you do this make sure you copy the results from the rdfile command so you can copy and paste them after you run the wrfile command

wrfile command

If this still does not fix the problem then check your registry entry and make sure you do not have the hostname pointing to an old IP Addresss. To do this use regedit and go to \HKEY_CURRENT_USER\Software\Network Appliance\StoreVault\Setup\History
If you do see that there is an old entry then delete the regkey or you can modify the value to the correct IP Address.

Installing NetApp SnapManager for Exchange

October 26, 2008 by John Tran · Leave a Comment 


Before installing NetApp SnapManager for Exchange you will need to have the following software packages.

  • Microsoft Powershell – You can download here
  • Storevault Manager
  • SnapDrive 5.0
  • SnapManager for Exchange

All packages need to be installed on the Exchange Server that you would like to back up. You will also need to make sure that the service account has the correct permissions to access the Exchange Server.

  1. Install Microsoft Powershell
  2. Install StoreVault Manager
  3. Install SnapDrive 5.0  You will need to download the Server hotfix KB931300 which can be found on a previous post called Quick Guide to Creating SQL Luns and Installing SnapManager for SQL
  4. Install SnapManager for Exchange

Quick Guide to Creating SQL LUN’s and Installing SnapManager for SQL

October 16, 2008 by John Tran · 1 Comment 

This is just a quick guide to creating SQL LUN’s and installing SnapManager for SQL.  If you would like a comprehensive guide then you will need to download the SMSQL – InstallAndAdminGuide.pdf file from Storevault Support.  You will need to register to gain access to the download page.

To begin you will need to make sure that you have the following software packages, StoreVault Manager 3.2, SnapDrive 5.0 and SnapManager for SQL 2.11.  If you do not have these packages you can download them from Storevault Support.  Once you have obtained the necessary packages do the following.

NOTE:  You will need to install all packages on the SQL Server that you would like to backup.

  1. Install StoreVault Manager 3.2
  2. Install SnapDrive 5.0. You may need to install the Windows 2003 Server Hotfix KB931300 – Snapshot volumes do not mount successfully or the volume dismount operation reports an error when you use a Network Appliance storage device with the Windows Server 2003 Virtual Disk Service.Click here to download x64 Version
    Click here to download x86 Version
  3. Install SnapManager for SQL 2.11
  4. Install ISCSI Software Initiator.  You can download ISCSI Software Initiator from here if you do not have a copy.  Once you have installed the ISCSI Initiator make sure you launch the application and add the ISCSI target and obtain the ISCSI Name, eg. qn.1998-01.com.vmware:vmwareserver01-69g33239.
  5. Now launch StoreVault Manager and Log onto the SAN that you would like to create the LUN’s on.
  6. Click Create LUN (SAN) and go through the Create LUN Wizard.  Make sure you select MS SQL Database as the LUN Application Type as shown below.

    Create LUN (SAN)
  7. You will also need to add the ISCSI Name of the host and StoreVault will automatically attach the LUN to the host.  Once you complete the Wizard, the LUN will appear under My Computer.
  8. Launch SnapManager and follow the Wizard.
  9. You will need to migrate all your databases to the newly created LUN’s.  Best practise is to have a seperate LUN for your Databases, Logs and SnapInfo.  Databases that are stored on local disk will not be able to be backed up using SnapManager for SQL.

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